/Aeroporti di Roma
CUSTOMER STORY

Aeroporti di Roma: how to develop an organisation of nearly 5,000 people to execute a €9 billion plan

With Skillvue, ADR found the key to making the potential of nearly 5,000 people visible — operational staff included — turning talent development into a strategic lever for growth.

-97%Time-to-Process
up to 4,000operational staff included for the first time
10+dimensions mapped
ADR logo
CLIENT PROFILE

Aeroporti di Roma

Industry

Transportation & Logistics

Revenue

>€1B

Employees

4,500+

Passengers managed annually

>55 million

Use Case

Internal Mobility, Learning & Development

CONTEXT

An airport that doubles in size needs a people strategy that holds at scale

Aeroporti di Roma (ADR), part of Gruppo Mundys, manages and develops Fiumicino and Ciampino airports with over 4,500 employees and the ambition to build "the airport of the future" on the basis of a new inclusive model.

At the same time, ADR is at the center of an unprecedented infrastructure transformation. The Masterplan Fiumicino 2046 plans €9 billion in investments to grow the airport's capacity from 50 to 100 million passengers per year, requiring organizational growth capable of sustaining this expansion.

In this context, the organization's ability to grow at the speed of the business becomes a strategic priority. For ADR, developing and mobilizing internal human capital means being able to precisely plan coverage of critical roles, accelerate vertical and horizontal growth, and build a visible, measurable talent pipeline.

THE CHALLENGE

The previous model couldn't grow at the speed of the business

With the Masterplan underway at Fiumicino and the entire organization expanding rapidly, the existing development model was showing structural limitations.

BUSINESS IMPACT

The potential of nearly 4,000 people was not visible

Operational staff — the very people on whom to build the management of a growing airport — could not all be invited to a structured assessment: development opportunities started from nominations by direct line managers.

The development pipeline was not scalable

When an airport grows, the speed at which you identify and develop people becomes an operational variable, not just an HR KPI: with peaks of 2,000+ annual hires, the manual management model could not keep pace.

Without clear paths, turnover risk was real

In an increasingly competitive job market, retaining high-potential talent is not just an engagement issue, it's an investment: the higher the turnover, the more investment in months of training and knowledge is lost.

HR & PEOPLE IMPACT

Top-down approach to development

Decisions on who to bring into deeper assessment and develop depended on direct manager nominations, not on a uniform data foundation. Unrecognised potential remained invisible.

Democratisation of development at risk

Possible perception of unequal access to growth and professional development opportunities could affect the employees' sense of trust in the process.

Compliance required stronger foundations

There was a clear intent to make every promotion decision transparent to the employee and defensible before the regulator. Auditable psychometric foundations and documentable criteria were needed.

COLLABORATION OBJECTIVES

What needed to change

Make potential visible across the entire workforce: assessment accessible to all 4,500+ employees, not just the 1,000 corporate staff. Including operational employees for the first time

Guide decisions with a science-based and auditable approach: move from subjective nominations to structured skills data for every role, with clear criteria, structured feedback for each employee, and full regulatory compliance

Scale without adding operational burden or delays: process internal applications in days instead of months, while preserving the psychometric quality a public entity requires

Build a human-in-the-loop model: the assessment must produce intelligence to support managerial decisions, not replace them. Data is used to decide better, not to automate verdicts

THE SOLUTION

AI Assessment with Skillvue

Skillvue was integrated into ADR's existing People Strategy, which already included a leadership model and defined development paths. Skillvue's People Science team worked with ADR to align the platform with the company's leadership model, ensuring every assessment measured what ADR considers relevant — not generic skills.

SKILLS ASSESSED
Technical skills (role-specific, calibrated on ADR's model)
Soft skills (for operational roles too, for the first time in ADR's history)
English language (critical for an international hub with 240 destinations and 100+ airlines)
RESULTS

What changed and why it matters.

Measurable and qualitative outcomes from the Skillvue x Aeroporti di Roma project.

-97%Time-to-Process
up to 4,000operational staff included
Days, not monthsapplication-to-screen timeline

"Assessment is no longer seen merely as a necessary step for a promotion: it is part of an integrated development system that enables the construction of personalised growth paths."

Alberto Valenza

Alberto Valenza

SVP Human Capital, Organization & Procurement — Aeroporti di Roma

Hidden talent, finally visible

ADR built a data set that simply didn't exist before: people who would have remained invisible under the old approach can now be identified, assessed, and placed into development pipelines.

Extreme speed for a more strategic approach

What previously took months — to guarantee fair treatment and accuracy for every application — can now be done in days. The depth of analysis remains, but precious time is freed up for the strategic management of HR processes.

Human-in-the-loop: more data, more accountability

The assessment doesn't produce a list of approved profiles, but structured information that feeds a conscious managerial decision. Cognitive effort remains key because a data foundation that didn't exist before now needs to be read and interpreted.

Concrete impact on employee experience and retention

Employees have visibility into the criteria used for assessments and receive structured feedback on their development path. Key factors in a context where competition for talent is intense and threatens operational continuity.

EVOLUTION 2026

From internal development to an integrated talent strategy.

When the model tested with Skillvue proved it could hold at scale, the next question was natural: does it make sense to assess new hires with different criteria than those used to develop existing employees? The answer was no.

Build a single coherent cycle where every person, from day one, is assessed, guided, and developed with the same logic.

Continuation of the development model already underway internally

Integration into external Talent Acquisition

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